I haven’t received my package 20 days after shipment.
please contact our Customer Service via email to service@changminda.com
We offer Money-Back-in-45-Day-Service for every buyer. If you don't get the goods/items within 45 days after you pay, you can open a dispute, we will issue full refund to you first without any excuses. However, we sincerely hope you can repay if you finally get the goods/items after 45 days.
For express shipping, the tracking information is available within 1-3 working days after the package has been shipped out.
If the tracking information is not available within these time frames, please ask our customer service for help via email to service@hotmail.com.
When you order from changminda.com, you will receive a confirmation email. Once your order is shipped, you will be emailed with the tracking information for your order's shipment. You can choose your preferred shipping method on the Order Information page during the checkout process. changminda.com offers different shipping methods for you:
| Shipping from Chinese Warehouse： | ||
| Shipping Type | Country | Shipping Time |
| Airmail and register airmail | United States,Canada | 10-20 business days |
| Australia, New Zealand, Singapore | 15-25 business days | |
|
United Kingdom, France, Spain, Germany, Netherlands, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland |
20-30 business days | |
| Brazil and Mexico | 20-35 business days | |
| Russia | 20-35 business days | |
| Other countries | 10-25 business days | |
| Singapore & China (EMS) | All countries except those listed below | 6-10 business days |
| Brazil and Russia | 10-25 business days | |
| Expedited Shipping(DHL) | Worldwide | 3-7 business days |
| Shipping from Local Warehouses: | |||
| Warehouses | Shipping Type | Shipping Time | Country |
| UK Warehouse | Royal mail without tracking number | 5-12 business days | Can be delivered to UK & other EU countries. |
| UPS | 3-7 business days | ||
| US Warehouse | Air mail with tracking number | 5-12 business days | Can only be delivered to America. |
| UPS | 3-7 business days | ||
| DE Warehouse | DHL | 3-8 business days |
Can be delivered to worldwide. (But its shipping cost varies from different countries. Recommend to choose if you are in Europe.) |
The transit time depends on where you're located and where your package comes from. If you want to know more information, please contact our customer service via email to service@changminda.com. We will settle your problem as soon as possible. Enjoy shopping!
