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I haven’t received my package 20 days after shipment.

Most likely your package is delayed due to an unforeseen situation.  Please wait a 5-10 working days more.  If the package still doesn’t arrive then
please contact our Customer Service via email to service@changminda.com

We offer Money-Back-in-45-Day-Service for every buyer. If you don't get the goods/items within 45 days after you pay, you can open a dispute, we will issue full refund to you first without any excuses. However, we sincerely hope you can repay if you finally get the goods/items after 45 days.  
 
 
For registered airmail, the tracking information takes 5-7 working days from the time of shipment to update online. Please try to track your order after 7 business days to get your package status. 
For express shipping, the tracking information is available within 1-3 working days after the package has been shipped out. 
If the tracking information is not available within these time frames, please ask our customer service for help via email to service@hotmail.com.
 

When you order from changminda.com, you will receive a confirmation email. Once your order is shipped, you will be emailed with the tracking information for your order's shipment. You can choose your preferred shipping method on the Order Information page during the checkout process. changminda.com offers different shipping methods for you:

Shipping from Chinese Warehouse:
Shipping Type Country Shipping Time
Airmail and register airmail United States,Canada 10-20 business days
Australia, New Zealand, Singapore 15-25 business days

United Kingdom, France, Spain, Germany, Netherlands, Japan, Belgium,

Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland

20-30 business days
Brazil and Mexico 20-35 business days
Russia 20-35 business days
Other countries 10-25 business days
Singapore & China (EMS) All countries except those listed below 6-10 business days
Brazil and Russia 10-25 business days
Expedited Shipping(DHL) Worldwide 3-7 business days

 

Shipping from Local Warehouses:
Warehouses Shipping Type Shipping Time Country
UK Warehouse Royal mail without tracking number 5-12 business days Can be delivered to UK & other EU countries.
UPS 3-7 business days
US Warehouse Air mail with tracking number 5-12 business days Can only be delivered to America.
UPS 3-7 business days
DE Warehouse DHL 3-8 business days

Can be delivered to worldwide. (But its shipping cost varies from

different countries. Recommend to choose if you are in Europe.)


The transit time depends on where you're located and where your package comes from. If you want to know more information, please contact our customer service via email to service@changminda.com. We will settle your problem as soon as possible. Enjoy shopping!